Cirkul Plus™ Cylinder Exchange Support

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Cirkul Plus™ Cylinder Exchange Support Page

Welcome to the Cirkul Plus Cylinder Exchange Support page! Here, you'll find essential resources on the proper handling and shipping procedures for Cirkul Plus™ cylinders.

Emergency Response

In case of an emergency, contact CHEMTREC by dialing 1-800-424-9300.

Reference ID: #CCN1014143

Emergency Response

CO₂ Exchange/Return - Shipping & Handling Instructions

The exchange/return packaging provided by Cirkul® comes with all necessary labels and permits. Do not use other boxes to avoid any potential shipping issues. Do NOT cover the Department of Transportation (DOT) DOT-SP Number.

Please contact Cirkul Customer support at 844-424-7585 or via email at Help@DrinkCirkul.com, if the exchange packaging is damaged or if replacement exchange packaging is needed.

Learn more about CO₂ handling and shipping cylinders back to Cirkul.

DOT Special Permit

DOT-SP 21733

Need to return your CO₂ cylinders? Here's how:

Step

Instructions

Prepare the Return Box:

- Open the CO₂ Refill Box and remove the prepaid shipping label.

Extend the Interior Flap:

- Inside the box, you will find an interior flap.

- Gently extend this flap to create a secure compartment for the CO₂ cylinder.

Place the First CO₂ Cylinder:

- Place the clear cap onto the CO₂ cylinder.

- Place the CO₂ cylinder snugly into the slot near the extended flap.

Close the Interior Flap:

- Place the interior flap over the top and side of the CO₂ cylinder.

Add a Second Cylinder (if needed):

- If you have a second CO₂ cylinder to return, place it in the box on top of the flap.

Close the Box:

- Tuck in all remaining flaps completely. Securely seal the box with packing tape to prevent it from opening during transit.

Attach the Prepaid Shipping Label:

- Attach the prepaid shipping label over the original shipping label ensuring it doesn't cover the Department of Transportation (DOT) SP-21733 number.

Ship Your Package via FedEx

- Take the packaged cylinders to the nearest FedEx retail store, dropbox or retail affiliate store such as Walgreens. You can find a list of locations by going to https://local.fedex.com/en-us and entering your zip code.

Thank you for your cooperation! If you have any further questions, please don't hesitate to contact us at Cirkul Customer Support at 844-424-7585 or by email at Help@DrinkCirkul.com.

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